Right of withdrawal

Excerpt from our Terms, section A.5

A.5 Right of withdrawal - exclusion for leisure events

(1) There is no statutory right of withdrawal for scheduled leisure events (§ 312g para. 2 no. 9 BGB). This applies to the majority of events sold via on:Tickets (concerts, festivals, conferences, workshops, parties, etc.) - regardless of whether the buyer purchases the ticket as a consumer or as an entrepreneur.

(2) For events that exceptionally do not fall under the exclusion (e.g. unlimited digital content or vouchers without a fixed date), the buyer will be informed separately about their right of withdrawal at checkout.